Silverts

<div data-block="true" data-editor="bn11a" data-offset-key="13naa-0-0" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Silverts charges one flat shipping rate regardless of the weight or size of your order.Business Days: Orders ship Monday&#x2013;Friday excluding holidaysU.S. Shipping (Except AK, HI &amp; PR) Regular shipping is $9.95 FREE on orders over $75 2&#x2013;4 business days</div><div data-block="true" data-editor="bn11a" data-offset-key="ctlad-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Rush Shipping is FREE on orders over $150 1 business day if ordered by Noon (EST)&#x2020;*Please note: We are unable to ship orders to P.O. Boxes.<div id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">&#x2020;Rush orders placed after noon (EST) will arrive in 2 business days </div><h3 id="isPasted">Alaska, Hawaii and Puerto Rico</h3><ul><li>Orders to these destinations are charged $50.00**</li><li>Shipping time &#x2014; 5&#x2013;10 business days</li></ul>** Rush service is necessary to ensure timely delivery.We do our best to keep this article updated as often as possible. For the most accurate information on shipping times, please visit <a href="https://www.silverts.com/shipping-prices" rel="noopener noreferrer" target="_blank">this page</a> on our main site.&#xA0;</div><div data-block="true" data-editor="bn11a" data-offset-key="e9vgs-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> </div>

Silverts charges one flat shipping rate regardless of the weight or size of your order. Business Days: Orders ship Monday–Friday excluding holidays. U.S. Shipping (Except AK, HI & PR)Regular shipping is $9.95FREE on orders over $752–4 business days.

Shipping Times and Costs: United States

Shipping

How to get a return label?

What is the returns process?

How to deal with damaged items in shipping

I received my return label but what is my RMA number?

Will UPS pickup my return package?

What is the return address for Canada?

What is the return address for the US?

Can I drop off to the depot?

Why is the refund less than the actual order?

Why do I not see a refund on my statement yet?

How many digits is the RMA/Return Number?

How do I find my return label online?

Common issues with returns

Returns and Exchanges

How do I get a Promo Code?

Is there a print catalog?

Can we pick up at your store?

How do I know if the size is correct?

How Long Does it Take to Get the Gift Card ?

How long do your specials run?

What forms of payment are accepted?

Will I be charged for duty as a Canadian customer?

Why do I have to pay for shipping?

Can I be billed or do I have to pay with credit card?

Do you have a French speaking agent?

Why is the quantity of my item not available?

I didn't receive my $10 Promo Code

I am experiencing issues with placing my order

Common Issues for Canadian Orders

How do I know if my order went through?

Why is my promo code not working?

Where do you ship to?

I would like to unsubscribe

How Can I Make A Change To Items In My Cart

How Can I Find What I Want to Buy?

Do I Need an Account to Shop?

Nursing Home Facility Account Benefits

Is there a Black Friday Promotion This Year?

Shopping Assistance

How do I change my account address?

How to sign up for an account

How to create a strong account password

Managing My Account

I forgot my promo code, can you apply it to my order?

When will my order ship

Why can I not cancel my order?

About missing tracking information

How does Silverts handle exchanges?

Why can't I see past orders in my account?

I need help making an order

Ordering

About undeliverable packages

Find a missing package that shows as delivered

Is my shipment late?

Canada Post Strike

Shipping Times and Costs: Canada

Why Can't I Select Rush Shipping?

Alaska, Hawaii and Puerto Rico

Shipping Times and Costs: United StatesUpdated 6 months ago

Alaska, Hawaii and Puerto Rico